Our Vision.
To work collaboratively
We want to create an environment that encourages a working as a team to share a varied range of knowledge and perspectives in order to build effective relationships.
To support people
Whether this is supporting our customers or each other, we will respect and care for others, their opinions and needs, in both a professional and personal capacity.
To provide high quality service
We want to remain proud of our work by continuing to provide a star service for our users by ensuring we are accessible, reasonable and reliable.
To continuously improve
We are proud of the work we do in supporting end users but we can always strive to further improve our services through monitoring and reporting, and better our staff through a wide-range of professional training.
To innovate
Through supporting our staff to make progress with their skillset, we want to encourage them to think creatively to develop innovative solutions.
To be transparent
We will be open with our governance and business processes in order to provide clarity and accountability for our work.